Shipping policy
Shipping Times:
- US Orders: Orders within the United States typically take 7-10 business days to be delivered.
- International Orders: International shipping times may vary based on the destination and customs clearance processes. Please allow additional time for delivery.
Shipping Options and Charges:
- Standard Shipping (7-10 business days): We offer free standard shipping on all orders within the United States, delivering your items within 7-10 business days.
- Expedited Shipping (3-5 business days): For customers needing faster delivery, we provide expedited shipping at a flat rate of $4.95, delivering your items within 3-5 business days.
Order Processing Time:
Please note that order processing time is separate from shipping time. Orders are typically processed within 1-2 business days after payment confirmation.
Order Tracking:
Once your order ships, you will receive a shipping confirmation email with tracking information. You can use this to monitor your order until it arrives.
Shipping Restrictions:
Currently, we only ship within the United States. We apologize for any inconvenience to our international customers.
Holiday Shipping:
During peak seasons or holidays like Black Friday or Christmas, shipping times may be longer due to high order volumes and carrier delays. We appreciate your patience during these times.
Address Accuracy:
To avoid delays or issues with delivery, please ensure the shipping address provided during checkout is accurate and complete. Movelo Labs is not responsible for orders shipped to incorrectly provided addresses.
Contact Us:
For any questions or concerns about your order or our shipping policy, please contact our customer service team at support@movelolabs.com. We are here to assist you and ensure your experience with Movelo Labs is enjoyable.
Thank you for shopping with Movelo Labs! We value your support and look forward to serving you again soon.